Cancellation policy - Revision history

Admin at 16:01, 14 August 2026

2026-08-14T16:01:11Z

← Older revision		Revision as of 16:01, 14 August 2026
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	[[File:Sm organization cancellation policy add settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/e/e6/Sm_organization_cancellation_policy_add_settings_new.png]]		[[File:Sm organization cancellation policy add settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/e/e6/Sm_organization_cancellation_policy_add_settings_new.png]]
	<br>		<br>
	:4. (optional) You can also enable the option '''~~Use organisation cancellation policy as priority~~''' to overwrite all your organization members' cancellation policies.		:4. (optional) You can also enable the option '''Overwrite personal settings''' to overwrite all your organization members' cancellation policies.
	~~<br>~~
	:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br>		:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br>
	:They can also click on the link to see full text of your cancellation policy in the popup.		:They can also click on the link to see full text of your cancellation policy in the popup.
	[[File:Cancellation policy result booking site.png\|1000px\|center\|link=https://help.simplymeet.me/images/6/67/Cancellation_policy_result_booking_site.png]]		[[File:Cancellation policy result booking site.png\|1000px\|center\|link=https://help.simplymeet.me/images/6/67/Cancellation_policy_result_booking_site.png]]
	<br><br><br><br>		<br><br><br><br>

Admin at 15:59, 14 August 2026

2026-08-14T15:59:28Z

Admin at 15:57, 14 August 2026

2026-08-14T15:57:26Z

Admin at 15:43, 14 August 2026

2026-08-14T15:43:40Z

← Older revision		Revision as of 15:43, 14 August 2026
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	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]		[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]
	~~<br>~~<br>		<br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields, set the timeframe for the meetings cancellations.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields, set the timeframe for the meetings cancellations.
	[[File:Sm cancellation policy settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/13/Sm_cancellation_policy_settings_new.png]]		[[File:Sm cancellation policy settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/13/Sm_cancellation_policy_settings_new.png]]

Admin at 15:39, 14 August 2026

2026-08-14T15:39:45Z

← Older revision		Revision as of 15:39, 14 August 2026
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	<!--[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]		<!--[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]
	[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]] -->		[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]] -->
	~~<br>~~<br>		<br>
	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]		[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]

Admin at 15:32, 14 August 2026

2026-08-14T15:32:29Z

← Older revision		Revision as of 15:32, 14 August 2026
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	==How to set on user level==		==How to set on user level==

	:1. Navigate to ~~'''Settings''' ->~~ '''[https://secure.simplymeet.me/~~profile/edit Account settings~~]''' page and select '''~~Custom settings~~''' tab.		:1. Navigate to '''[https://secure.simplymeet.me/integrations Integrations & Plugins]''' page and select '''User Integrations''' tab.
	[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]		<!--[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]
	[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]]		[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]] -->
	<br><br>		<br><br>
	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''

Admin at 12:20, 17 September 2025

2025-09-17T12:20:09Z

← Older revision		Revision as of 12:20, 17 September 2025
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	==How to set on user level==		==How to set on user level==

	:1. Navigate to '''[https://secure.simplymeet.me/profile/edit Account settings]''' page and select '''Custom settings''' tab.		:1. Navigate to '''Settings''' -> '''[https://secure.simplymeet.me/profile/edit Account settings]''' page and select '''Custom settings''' tab.
	[[File:~~Cancellation policy~~ path sm.png\|1200px\|center\|link=https://help.simplymeet.me/images/a/aa/~~Cancellation_policy_path_sm~~.png]]		[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]
			[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]]
	<br><br>		<br><br>
	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:~~Enable~~ cancellation policy sm.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6e/~~Enable_cancellation_policy_sm~~.png]]		[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]
	<br><br>		<br><br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields, set the timeframe for the meetings cancellations.
	~~[[File:Cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/02/Cancellation_policy_text.png]]~~		[[File:Sm cancellation policy settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/13/Sm_cancellation_policy_settings_new.png]]
	~~<br><br>~~
	~~<br><br>~~
	~~:4. Adjust~~ the ~~specific time before meeting when booking cannot be cancelled, do not restrict cancellation time or do not allow~~ cancellations ~~at all. Save settings~~.
	[[File:~~Time of~~ cancellation ~~setting~~.png\|1200px\|center\|link=https://help.simplymeet.me/images/8/81/~~Time_of_cancellation_setting~~.png]]
	<br><br>		<br><br>
	:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>		:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>
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	==How to set on the organization level==		==How to set on the organization level==

	:1. Navigate to '''[https://secure.simplymeet.me/organization/settings Organization settings]''' page, then select '''Custom settings''' tab.		:1. Navigate to '''Settings''' -> '''[https://secure.simplymeet.me/organization/settings Organization settings]''' page, then select '''Custom settings''' tab.
	[[File:~~Organization edit custom~~ settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/1b/~~Organization_edit_custom_settings~~.png]]		[[File:Sm organization settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/a/a3/Sm_organization_settings_new.png]]
			[[File:Sm organization settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/c/c3/Sm_organization_settings_path_new.png]]
	<br><br>		<br><br>
	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:~~Enable~~ organization cancellation policy.png\|1200px\|center\|link=https://help.simplymeet.me/images/7/7e/~~Enable_organization_cancellation_policy~~.png]]		[[File:Sm organization cancellation policy enable.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/99/Sm_organization_cancellation_policy_enable.png]]
	<br><br>		<br><br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.
	:Save settings.		:Save settings.
	[[File:~~Organization~~ cancellation policy ~~with time~~ settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/94/~~Organization_cancellation_policy_with_time_settings~~.png]]		[[File:Sm organization cancellation policy add settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/e/e6/Sm_organization_cancellation_policy_add_settings_new.png]]
	<br><br>		<br><br>
	:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies		:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies.
	~~[[File:Organization cancellation policy as priority~~.~~png\|1200px\|center\|link=https://help.simplymeet.me/images/0/03/Organization_cancellation_policy_as_priority.png]]~~
	<br><br>		<br><br>
	:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br>		:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br>

Admin: /* How to set on the organization level */

2023-12-04T14:16:04Z

How to set on the organization level

← Older revision		Revision as of 14:16, 4 December 2023
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	==How to set on the organization level==		==How to set on the organization level==

	:1. Navigate to '''[https://secure.simplymeet.me/organization Organization]''' page, then ~~click on '''Edit''' and~~ select '''Custom settings''' tab.		:1. Navigate to '''[https://secure.simplymeet.me/organization/settings Organization settings]''' page, then select '''Custom settings''' tab.
	[[File:Organization edit custom settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/1b/Organization_edit_custom_settings.png]]		[[File:Organization edit custom settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/1b/Organization_edit_custom_settings.png]]
	<br><br>		<br><br>

Admin at 14:49, 19 July 2023

2023-07-19T14:49:01Z

← Older revision		Revision as of 14:49, 19 July 2023
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	:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.
	:Save settings.		:Save settings.
	[[File:Organization cancellation policy ~~text~~.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/38/~~Organization_cancellation_policy_text~~.png]]		[[File:Organization cancellation policy with time settings.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/94/Organization_cancellation_policy_with_time_settings.png]]
	<br><br>		<br><br>
	:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies		:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies

Admin at 14:45, 19 July 2023

2023-07-19T14:45:01Z

← Older revision		Revision as of 14:45, 19 July 2023
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	<br><br>		<br><br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields.
	~~:Save settings.~~
	[[File:Cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/02/Cancellation_policy_text.png]]		[[File:Cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/02/Cancellation_policy_text.png]]
			<br><br>
			<br><br>
			:4. Adjust the specific time before meeting when booking cannot be cancelled, do not restrict cancellation time or do not allow cancellations at all. Save settings.
			[[File:Time of cancellation setting.png\|1200px\|center\|link=https://help.simplymeet.me/images/8/81/Time_of_cancellation_setting.png]]
	<br><br>		<br><br>
	:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>		:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>
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	[[File:Enable organization cancellation policy.png\|1200px\|center\|link=https://help.simplymeet.me/images/7/7e/Enable_organization_cancellation_policy.png]]		[[File:Enable organization cancellation policy.png\|1200px\|center\|link=https://help.simplymeet.me/images/7/7e/Enable_organization_cancellation_policy.png]]
	<br><br>		<br><br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.
	:Save settings.		:Save settings.
	[[File:Organization cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/38/Organization_cancellation_policy_text.png]]		[[File:Organization cancellation policy text.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/38/Organization_cancellation_policy_text.png]]

← Older revision		Revision as of 15:59, 14 August 2026
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	<!--[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]		<!--[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]
	[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]] -->		[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]] -->

	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]		[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]
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	:They can also click on the link to see full text of your cancellation policy in the popup.		:They can also click on the link to see full text of your cancellation policy in the popup.
	[[File:Cancellation policy result booking site.png\|1000px\|center\|link=https://help.simplymeet.me/images/6/67/Cancellation_policy_result_booking_site.png]]		[[File:Cancellation policy result booking site.png\|1000px\|center\|link=https://help.simplymeet.me/images/6/67/Cancellation_policy_result_booking_site.png]]
	~~<br>~~<br>		<br>
	==How to set on the organization level==		==How to set on the organization level==

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	<!-- [[File:Sm organization settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/a/a3/Sm_organization_settings_new.png]]		<!-- [[File:Sm organization settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/a/a3/Sm_organization_settings_new.png]]
	[[File:Sm organization settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/c/c3/Sm_organization_settings_path_new.png]] -->		[[File:Sm organization settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/c/c3/Sm_organization_settings_path_new.png]] -->

	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:Sm organization cancellation policy enable.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/99/Sm_organization_cancellation_policy_enable.png]]		[[File:Sm organization cancellation policy enable.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/99/Sm_organization_cancellation_policy_enable.png]]
	~~<br>~~<br>		<br>
	:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields. Set the time restrictions for meetings cancellations if necessary.
	:Save settings.		:Save settings.
	[[File:Sm organization cancellation policy add settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/e/e6/Sm_organization_cancellation_policy_add_settings_new.png]]		[[File:Sm organization cancellation policy add settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/e/e6/Sm_organization_cancellation_policy_add_settings_new.png]]
	~~<br>~~<br>		<br>
	:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies.		:4. (optional) You can also enable the option '''Use organisation cancellation policy as priority''' to overwrite all your organization members' cancellation policies.
	~~<br>~~<br>		<br>
	:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br>		:5. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation to agree to your policy.<br>
	:They can also click on the link to see full text of your cancellation policy in the popup.		:They can also click on the link to see full text of your cancellation policy in the popup.
	[[File:Cancellation policy result booking site.png\|1000px\|center\|link=https://help.simplymeet.me/images/6/67/Cancellation_policy_result_booking_site.png]]		[[File:Cancellation policy result booking site.png\|1000px\|center\|link=https://help.simplymeet.me/images/6/67/Cancellation_policy_result_booking_site.png]]
	<br><br><br><br>		<br><br><br><br>

← Older revision		Revision as of 15:57, 14 August 2026
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	<!--[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]		<!--[[File:Sm account settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/6/6c/Sm_account_settings_path_new.png]]
	[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]] -->		[[File:Sm custom settings user level path.png\|1200px\|center\|link=https://help.simplymeet.me/images/0/0a/Sm_custom_settings_user_level_path.png]] -->
	~~<br>~~
	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]		[[File:Sm user cancellation policy enable new.png\|1200px\|center\|link=https://help.simplymeet.me/images/3/3f/Sm_user_cancellation_policy_enable_new.png]]
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	:3. Insert the text for the label and the cancellation policy text to the corresponding fields, set the timeframe for the meetings cancellations.		:3. Insert the text for the label and the cancellation policy text to the corresponding fields, set the timeframe for the meetings cancellations.
	[[File:Sm cancellation policy settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/13/Sm_cancellation_policy_settings_new.png]]		[[File:Sm cancellation policy settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/1/13/Sm_cancellation_policy_settings_new.png]]
	~~<br>~~<br>		<br>
	:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>		:4. As the result the clients will need to check the corresponding box on the booking website when confirming the reservation.<br>
	:They can also click on the link to see full text of your cancellation policy in the popup.		:They can also click on the link to see full text of your cancellation policy in the popup.
Line 24:		Line 23:
	==How to set on the organization level==		==How to set on the organization level==

	:1. Navigate to ~~'''Settings''' ->~~ '''[https://secure.simplymeet.me/~~organization/settings Organization settings~~]''' page~~, then~~ select '''~~Custom settings~~''' tab.		:1. Navigate to '''[https://secure.simplymeet.me/integrations Integrations & Plugins]''' page and select '''Organization Integrations''' tab.
	[[File:Sm organization settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/a/a3/Sm_organization_settings_new.png]]		<!-- [[File:Sm organization settings new.png\|1200px\|center\|link=https://help.simplymeet.me/images/a/a3/Sm_organization_settings_new.png]]
	[[File:Sm organization settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/c/c3/Sm_organization_settings_path_new.png]]		[[File:Sm organization settings path new.png\|1200px\|center\|link=https://help.simplymeet.me/images/c/c3/Sm_organization_settings_path_new.png]] -->
	~~<br><br~~>
	:2. Enable '''Cancellation policy'''		:2. Enable '''Cancellation policy'''
	[[File:Sm organization cancellation policy enable.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/99/Sm_organization_cancellation_policy_enable.png]]		[[File:Sm organization cancellation policy enable.png\|1200px\|center\|link=https://help.simplymeet.me/images/9/99/Sm_organization_cancellation_policy_enable.png]]