SMS Reminders

To reduce no-shows you can automatically send SMS/Text messages hours or minutes before the meeting starts.

Prerequisites

  • The phone number field has to be enabled in the Meeting Type if you wish to send SMS reminders to invitees.
  • The phone number field has to be added to your Account Settings if you wish to send SMS reminders to yourself as a host.

How to enable SMS reminders

  1. From the Meeting Types page, edit the existing meeting type or create a new one.
  2. Expand Reminders tab and then SMS tab.
  3. Under the SMS tab, there will be a default SMS message which will be sent to you and/or your invitee before the meeting starts. This message can be customized.

You can also add a merge tag by pointing your mouse to the place where you want to insert the tag. Then click the "merge tags" icon (see below). The list with all merge tags will show up.

The merge tag will be replaced with the proper value when the message will be sent. For example, the {{meetingName}} merge tag will be replaced with the name of your Meeting Type.

4. At Timing specify how many hours or minutes before the meeting starts you want to send the reminder. You can add additional reminders by clicking the Add new reminder. You can decide whether to send the SMS reminders to yourself or/and the invitee.

5. Click Save.

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